PRIVACY POLICY

At Arisol Energy S.L. we are committed to protecting your privacy. This Policy explains how we collect, treat and protect the personal information you provide to us through our website.

1. Data Controller

The entity is responsible for data processing:

Id: Arisol Energy S.L.
NIF/CIF: B22930630
Address: Dos d'Abril St. 38, 46006 Valencia
Contact e-mail: aria@arisolenergy.es

2. Origin, Purpose and Legal Basis for Processing

The personal data that we process comes directly from you through the Contact Form of our website.

Data Collected: Name, e-mail and phone number.

Primary Purpose:

We use these data only for initiate professional contact and collaboration with you. This includes responding to your inquiry, sending personalized quotes, and managing the possible installation and supply of solar energy that you have requested.

Legal Basis (Legitimation):

The legitimacy to process your data is based on two points:

The Consent that you grant by submitting the form (Art. 6.1.a of the RGPD).
The Application of Precontractual Measures necessary to prepare and manage the quotation or technical visit requested (Art. 6.1.b of the GDPR).

Your data will not be used for the sending of newsletters, We may not use or disclose your personal information, advertising or commercial communications that are not directly related to your initial request for cooperation.

3. Data Retention Period

We keep your data only for the time necessary to fulfill the described purpose:

If the inquiry results in a contractual relationship for the installation or supply, the data will be kept for the duration of the relationship and the applicable legal and fiscal prescription periods.
If the inquiry does not result in a collaboration or budget, we will keep your data for a maximum period of 12 months in order to properly follow up on your request and address potential legal liabilities.

4. Recipients and Processors

Your data shall not be transferred to third parties under no circumstances, except by legal obligation (e.g., judicial or fiscal requirement).

For the normal operation of the website, we may share your information with vendors that act as Data Processors under strict confidentiality agreements.

5. Your Data Protection Rights

You have the right to exercise the following rights at any time:

Access: Know what information we are processing about you.
Rectify: Modify inaccurate data.
Delete: Request deletion of your data when it is no longer needed.
Opposition: object to our processing of your data for legitimate reasons.
Limitation: Request limitation of treatment in certain cases.
Portability: Receive your data in a structured and readable format.
Revocation of Consent: Withdraw the consent you have given us.

You can exercise these rights by sending an e-mail to aria@arisolenergy.es, clearly indicating your request and attaching a copy of your ID card or identification document.

If you consider that the processing of your data is not in compliance with the regulations, you also have the right to file a complaint with the Spanish Data Protection Agency (AEPD).

6. Cookies

See our Cookies Policy for detailed information about the data storage and retrieval devices used on this website.

Last updated: October 3, 2025